@font-face{font-family:Unbounded;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/unbounded-cyrillic-500-normal-vuFlZByi.woff2)format("woff2"),url(/assets/unbounded-cyrillic-500-normal-CRDmNtZY.woff)format("woff")}@font-face{font-family:Unbounded;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/unbounded-latin-500-normal-4slEIF53.woff2)format("woff2"),url(/assets/unbounded-latin-500-normal-ZsrgWWU1.woff)format("woff")}@font-face{font-family:Unbounded;font-style:normal;font-display:swap;font-weight:700;src:url(/assets/unbounded-cyrillic-700-normal-BnWDpkfm.woff2)format("woff2"),url(/assets/unbounded-cyrillic-700-normal-BKv7sql3.woff)format("woff")}@font-face{font-family:Unbounded;font-style:normal;font-display:swap;font-weight:700;src:url(/assets/unbounded-latin-700-normal-CaoNriVp.woff2)format("woff2"),url(/assets/unbounded-latin-700-normal-CZtriu5h.woff)format("woff")}@font-face{font-family:Onest;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/onest-cyrillic-400-normal-BTdD9fLi.woff2)format("woff2"),url(/assets/onest-cyrillic-400-normal-BQq8x-Ju.woff)format("woff")}@font-face{font-family:Onest;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/onest-latin-400-normal-9AYXx_QC.woff2)format("woff2"),url(/assets/onest-latin-400-normal-RaMPE1jb.woff)format("woff")}@font-face{font-family:Onest;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/onest-cyrillic-500-normal-CJRUgmys.woff2)format("woff2"),url(/assets/onest-cyrillic-500-normal-BMFE-GJD.woff)format("woff")}@font-face{font-family:Onest;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/onest-latin-500-normal-2-RsuwM3.woff2)format("woff2"),url(/assets/onest-latin-500-normal-CVP923du.woff)format("woff")}@font-face{font-family:Onest;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/onest-cyrillic-600-normal-BZYKVyuq.woff2)format("woff2"),url(/assets/onest-cyrillic-600-normal-DXk93W_-.woff)format("woff")}@font-face{font-family:Onest;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/onest-latin-600-normal-DM19Lk_j.woff2)format("woff2"),url(/assets/onest-latin-600-normal-D88KJsY0.woff)format("woff")}:root{--font-display:"Unbounded", "Onest", system-ui, sans-serif;--font-body:"Onest", system-ui, -apple-system, "Segoe UI", sans-serif;--font-mono:ui-monospace, "SF Mono", "Cascadia Mono", Consolas, monospace;--bg:#0d0708;--bg-2:#1a0a0c;--ink:#f6ecec;--ink-2:#c4abae;--ink-3:#93797c;--line:#ff8a9424;--surface:#ffffff09;--glass:#220e119e;--accent:#ff2d3f;--accent-2:#7a0a1e;--accent-ink:#ff6b78;--grad:linear-gradient(135deg, #ff2d3f 0%, #b4142c 55%, #7a0a1e 100%);--glow:0 10px 34px -10px #ff2d3f8c;--ok:#58d8a8;--danger:#ff5a68;--r-sm:12px;--r-md:16px;--r-lg:20px;--ease:cubic-bezier(.2, .7, .2, 1);--t:.18s;--safe-top:calc(env(safe-area-inset-top,0px) + var(--tg-viewport-content-safe-area-inset-top,0px) + var(--tg-viewport-safe-area-inset-top,0px));--safe-bottom:calc(env(safe-area-inset-bottom,0px) + var(--tg-viewport-safe-area-inset-bottom,0px));--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}:root[data-theme=light]{--bg:#f8f0f0;--bg-2:#f1e2e3;--ink:#2b1417;--ink-2:#6a4a4e;--ink-3:#8c6e72;--line:#7a0a1e29;--surface:#ffffffb3;--glass:#ffffffc7;--accent:#d91f33;--accent-ink:#b3132a;--glow:0 10px 28px -12px #d91f3380;--ok:#157a58;--danger:#b3132a;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}html,body{background:var(--bg);min-height:100%;color:var(--ink);font-family:var(--font-body);-webkit-font-smoothing:antialiased;-webkit-text-size-adjust:100%;-moz-text-size-adjust:100%;text-size-adjust:100%;margin:0;font-size:16px;line-height:1.5}body{background:radial-gradient(90% 46% at 100% -6%, #ff2d3f33, transparent 62%), linear-gradient(180deg, var(--bg) 0%, var(--bg-2) 100%) fixed}:root[data-theme=light] body{background:radial-gradient(90% 46% at 100% -6%, #d91f331f, transparent 62%), linear-gradient(180deg, var(--bg) 0%, var(--bg-2) 100%) fixed}h1,h2,h3,p{margin:0}button,input,textarea{font:inherit;color:inherit}button{cursor:pointer}.sr-only{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}:focus-visible{outline:2px solid var(--accent-ink);outline-offset:2px;border-radius:var(--r-sm)}.app{min-height:100vh;flex-direction:column;max-width:560px;min-height:100dvh;margin:0 auto;display:flex}.topbar{padding:calc(var(--safe-top) + 14px) 20px 6px;justify-content:space-between;align-items:center;gap:12px;display:flex}.wordmark{font-family:var(--font-display);letter-spacing:-.02em;align-items:center;gap:10px;font-size:17px;font-weight:700;display:flex}.wordmark svg{color:var(--accent);filter:drop-shadow(0 0 10px #ff2d3f8c)}.wordmark i{color:var(--accent-ink);margin:0 1px;font-style:normal}.whoami{text-overflow:ellipsis;white-space:nowrap;max-width:46%;color:var(--ink-2);border:1px solid var(--line);border-radius:999px;align-items:center;gap:7px;padding:5px 11px;font-size:13px;display:inline-flex;overflow:hidden}.whoami .dot{background:var(--ok);width:7px;height:7px;box-shadow:0 0 8px var(--ok);border-radius:50%;flex:none}.content{padding:14px 20px calc(96px + var(--safe-bottom));animation:enter .22s var(--ease) both;flex:1}.content>section{flex-direction:column;gap:18px;display:flex}@keyframes enter{0%{opacity:0;transform:translateY(8px)}}.nav{left:50%;bottom:calc(var(--safe-bottom) + 12px);background:var(--glass);border:1px solid var(--line);border-radius:var(--r-lg);-webkit-backdrop-filter:blur(16px)saturate(140%);z-index:10;grid-template-columns:repeat(3,1fr);gap:4px;width:min(100% - 24px,536px);padding:6px;display:grid;position:fixed;transform:translate(-50%);box-shadow:0 18px 40px -18px #000000b3}.nav-item{border-radius:var(--r-md);min-height:52px;color:var(--ink-3);transition:color var(--t) var(--ease), background var(--t) var(--ease);background:0 0;border:0;flex-direction:column;align-items:center;gap:3px;padding:8px 4px 7px;font-size:12px;font-weight:500;display:flex;position:relative}.nav-item[aria-current=page]{color:var(--ink);background:var(--surface)}.nav-item[aria-current=page]:after{content:"";background:var(--grad);height:2px;box-shadow:0 0 10px var(--accent);border-radius:2px;position:absolute;top:0;left:28%;right:28%}.nav-item[aria-current=page] svg{color:var(--accent-ink)}.pagehead h1{font-family:var(--font-display);letter-spacing:-.03em;text-wrap:balance;font-size:26px;font-weight:700;line-height:1.15}.pagehead p{max-width:34ch;color:var(--ink-2);margin-top:8px}h3{font-family:var(--font-display);letter-spacing:-.01em;font-size:14px;font-weight:500}.label{letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3);font-size:12px;font-weight:500}.hint{color:var(--ink-3);font-size:13px;line-height:1.45}.mono{font-family:var(--font-mono)}.stack{flex-direction:column;gap:16px;display:flex}.row{flex-wrap:wrap;gap:10px;display:flex}.btn{border-radius:var(--r-md);min-height:50px;transition:transform var(--t) var(--ease), box-shadow var(--t) var(--ease), opacity var(--t), background var(--t);border:1px solid #0000;justify-content:center;align-items:center;gap:9px;padding:12px 20px;font-size:16px;font-weight:600;display:inline-flex}.btn:active:not(:disabled){transform:scale(.98)}.btn:disabled{opacity:.45;cursor:not-allowed}.btn-primary{color:#fff;background:var(--grad);box-shadow:var(--glow)}.btn-ghost{color:var(--ink);border-color:var(--line);background:0 0}.btn-ghost:hover:not(:disabled){background:var(--surface)}.btn-danger{color:#fff;background:#a3122a}.spinner{border:2px solid #ffffff59;border-top-color:#fff;border-radius:50%;width:16px;height:16px;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.iconbtn{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-md);width:44px;height:44px;color:var(--ink-2);transition:color var(--t), background var(--t);flex:none;place-items:center;display:grid}.iconbtn:hover{color:var(--ink)}.field{flex-direction:column;gap:8px;display:flex}.mxinput{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-md);min-height:56px;transition:border-color var(--t) var(--ease), box-shadow var(--t) var(--ease);align-items:center;padding:0 16px;display:flex}.mxinput:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px #ff2d3f2e}.mxinput.is-bad{border-color:var(--danger)}.mxinput.is-ok{border-color:var(--ok)}.mxinput input{background:0 0;border:0;outline:0;flex:1;min-width:0;padding:14px 2px;font-size:18px;font-weight:500}.mx-affix{color:var(--ink-3);font-family:var(--font-mono);font-size:16px}.mx-suffix{text-overflow:ellipsis;white-space:nowrap;max-width:40%;font-size:14px;overflow:hidden}.status{min-height:1.4em;font-size:14px;font-weight:500}.status-ok{color:var(--ok)}.status-bad{color:var(--danger)}.status-muted{color:var(--ink-3)}.textinput{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-md);resize:vertical;width:100%;transition:border-color var(--t) var(--ease), box-shadow var(--t) var(--ease);outline:0;padding:14px 16px;line-height:1.45}.textinput:focus{border-color:var(--accent);box-shadow:0 0 0 3px #ff2d3f2e}.counter{text-align:right}.stub{background:var(--glass);border:1px solid var(--line);border-radius:var(--r-lg);-webkit-backdrop-filter:blur(14px);padding:4px 18px 4px 22px;position:relative;overflow:hidden}.stub:before{content:"";background:var(--grad);width:3px;box-shadow:0 0 14px var(--accent);border-radius:0 3px 3px 0;position:absolute;top:14px;bottom:14px;left:0}.copyrow{align-items:center;gap:12px;padding:14px 0;display:flex}.copyrow+.copyrow{border-top:1px dashed var(--line)}.copyrow-body{flex-direction:column;flex:1;gap:3px;min-width:0;display:flex}.copyrow-value{overflow-wrap:anywhere;-webkit-user-select:all;user-select:all;font-size:16px;font-weight:500}.copyrow-value.mono{font-size:15px}.copyrow-value.secret{letter-spacing:.02em;color:var(--accent-ink);font-size:19px}.banner{border:1px solid var(--line);border-radius:var(--r-md);justify-content:space-between;align-items:center;gap:12px;padding:13px 16px;font-size:14px;line-height:1.45;display:flex}.banner-error{background:#ff2d3f17;border-color:#ff5a6873}.banner-info{background:var(--surface)}.banner-ok{background:#58d8a814;border-color:#58d8a866}.banner .btn{flex:none;min-height:38px;padding:6px 14px;font-size:14px}.sso{flex-direction:column;gap:12px;display:flex}.waiting{border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);flex-direction:column;gap:10px;padding:18px;display:flex}.waiting p{color:var(--ink-2);font-size:14px}.waiting .hint strong{color:var(--ink);font-weight:600}.steps h3{margin-bottom:10px}.steps ol{counter-reset:s;flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.steps li{counter-increment:s;color:var(--ink-2);overflow-wrap:anywhere;padding-left:38px;font-size:14px;position:relative}.steps li:before{content:counter(s);border:1px solid var(--line);width:26px;height:26px;font-family:var(--font-display);color:var(--accent-ink);border-radius:9px;place-items:center;font-size:12px;display:grid;position:absolute;top:-1px;left:0}.confirm{border-radius:var(--r-lg);color:var(--ink-2);border:1px solid #ff5a6866;flex-direction:column;gap:12px;padding:16px;font-size:14px;display:flex}.browsercard{background:var(--glass);border:1px solid var(--line);border-radius:var(--r-lg);-webkit-backdrop-filter:blur(14px);flex-direction:column;gap:10px;padding:18px;display:flex}.browsercard h3{font-size:16px}.browsercard p{color:var(--ink-2);font-size:14px}.browsercard .btn{align-self:flex-start}.apps h3{margin-bottom:4px;font-size:15px}.clientlist{flex-direction:column;margin:0;padding:0;list-style:none;display:flex}.client{border-top:1px solid var(--line);animation:enter .24s var(--ease) both;animation-delay:calc(var(--i,0) * 45ms);flex-direction:column;gap:12px;padding:18px 0;display:flex}.client-head h3{font-size:17px}.client-head p{color:var(--ink-2);margin-top:4px;font-size:14px}.chips{flex-wrap:wrap;gap:8px;display:flex}.chip{background:var(--surface);border:1px solid var(--line);min-height:40px;color:var(--ink);transition:border-color var(--t), background var(--t);border-radius:12px;align-items:center;gap:7px;padding:8px 14px;font-size:14px;font-weight:500;display:inline-flex}.chip svg{color:var(--ink-3)}.chip:hover{border-color:var(--accent)}.chip-active{border-color:var(--accent);color:var(--accent-ink);background:linear-gradient(135deg,#ff2d3f24,#0000 70%)}.chip-active svg{color:var(--accent-ink)}.ticketlist{flex-direction:column;margin:0;padding:0;list-style:none;display:flex}.ticket{border:0;border-top:1px solid var(--line);text-align:left;width:100%;min-height:68px;color:var(--ink);background:0 0;align-items:center;gap:14px;padding:12px 0;display:flex}.ticket>svg{color:var(--ink-3);flex:none}.ticket-id{min-width:44px;font-family:var(--font-display);color:var(--ink-3);flex:none;font-size:13px}.ticket-main{flex-direction:column;flex:1;gap:5px;min-width:0;display:flex}.ticket-subject{text-overflow:ellipsis;white-space:nowrap;font-weight:500;overflow:hidden}.ticket-meta{color:var(--ink-3);align-items:center;gap:10px;font-size:12px;display:flex}.status-chip{border:1px solid var(--line);white-space:nowrap;border-radius:999px;padding:2px 9px;font-size:12px;font-weight:500}.st-open{color:var(--accent-ink);border-color:#ff2d3f66}.st-answered{color:var(--ok);border-color:#58d8a866}.st-closed{color:var(--ink-3)}.backlink{min-height:40px;color:var(--ink-2);background:0 0;border:0;align-self:flex-start;align-items:center;gap:4px;padding:0;display:inline-flex}.thread-head{flex-wrap:wrap;align-items:baseline;gap:4px 12px;display:flex}.thread-head h1{font-family:var(--font-display);letter-spacing:-.02em;overflow-wrap:anywhere;flex:100%;order:2;font-size:20px;font-weight:700;line-height:1.2}.thread-head .ticket-id,.thread-head .status-chip{order:1}.messages{flex-direction:column;gap:12px;display:flex}.msg{background:var(--surface);border:1px solid var(--line);max-width:88%;animation:enter .2s var(--ease) both;border-radius:20px 20px 20px 6px;padding:11px 15px 12px}.msg-user{background:linear-gradient(135deg,#ff2d3f33,#7a0a1e47);border-color:#ff2d3f4d;border-radius:20px 20px 6px;align-self:flex-end}.msg-admin{align-self:flex-start}.msg-meta{color:var(--ink-3);gap:10px;margin-bottom:3px;font-size:12px;display:flex}.msg-admin .msg-meta span{color:var(--accent-ink);font-weight:600}.msg p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:15px}.composer{bottom:calc(var(--safe-bottom) + 84px);align-items:flex-end;gap:10px;display:flex;position:sticky}.composer .textinput{resize:none;background:var(--bg-2);flex:1}.sendbtn{border-radius:var(--r-md);background:var(--grad);color:#fff;width:52px;height:52px;box-shadow:var(--glow);transition:transform var(--t) var(--ease), opacity var(--t);border:0;flex:none;place-items:center;display:grid}.sendbtn:active:not(:disabled){transform:scale(.95)}.sendbtn:disabled{opacity:.4}.empty{padding:34px 0 10px}.empty-mark{border:1px solid var(--line);background:linear-gradient(135deg,#ff2d3f38,#0000 70%);border-radius:14px 14px 14px 4px;width:46px;height:46px;margin-bottom:16px}.empty h3{font-size:16px}.empty p{max-width:30ch;color:var(--ink-2);margin-top:6px;font-size:14px}.skeleton{flex-direction:column;gap:12px;display:flex}.skeleton span{background:linear-gradient(90deg, var(--surface), #ffffff17, var(--surface));background-size:200% 100%;border-radius:9px;height:18px;animation:1.3s linear infinite shimmer;display:block}@keyframes shimmer{to{background-position:-200% 0}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:1ms!important;animation-duration:1ms!important;animation-iteration-count:1!important;animation-delay:0s!important}.skeleton span{animation:none}}@media (max-width:360px){.pagehead h1{font-size:23px}.content{padding-left:16px;padding-right:16px}}
